Another of Peppers long term partnerships, for over 16 years the famous Hepburn Bathhouse and Spa utilised team Peppers skills across brand strategy, design, web, media buying and digital advertising.
With such a long term partnership, Pepper helped the brand evolve to keep things fresh and stay relevant in today’s competitive luxury spa industry.
48% increase in online cash voucher sales
With Christmas being a key period for gift vouchers, with highly targeted digital advertising, Pepper helped deliver a 48% increase in cash value vouchers December year on year.
Pepper managed the organic posting of the Hepburn Bathhouse & Spa social media channels, which now boasts over 36,000 followers on Facebook and 10,000 on Instagram.
36k
Followers on Facebook
10k
Followers on Instagram
Developing good content was key, with the Pepper and Hepburn teams collaborating with local photographers and videographers to produce beautiful vision that reflected the tranquility of the site.


Pepper just understand our brand and its values. They have become a genuine extension of our own marketing team, with no task too big or small, and often produced on extremely tight deadlines. I highly recommend.
Karen Golden
Former GM Tourism and Wellness, Belgravia Leisure
