Success Stories

Hepburn Bathhouse & Spa

Another of Peppers long term partnerships, for over 16 years the famous Hepburn Bathhouse and Spa has utilised team Peppers skills across brand strategy, design, web, media buying and digital advertising.

With such a long term partnership, Pepper have helped the brand evolve to keep things fresh and stay relevant in today’s competitive luxury spa industry.

48% increase in online cash voucher sales

With Christmas being a key period for gift vouchers, with highly targeted digital advertising, Pepper helped deliver a 48% increase in cash value vouchers December year on year.

Pepper manage the organic posting of the Hepburn Bathhouse & Spa social media channels, now boasting over 36,000 followers on Facebook and 10,000 on Instagram.


Followers on Facebook


Followers on Instagram

Developing good content has been key, with the Pepper and Hepburn teams collaborating with local photographers and videographers producing beautiful vision that reflects the tranquillity of the site.

Pepper just understand our brand and its values. They have become a genuine extension of our own marketing team, with no task too big or small, and often produced on extremely tight deadlines. I highly recommend. 

Karen Golden

GM Tourism and Wellness, Belgravia Leisure